Bottreaux Surgery - How to make an appointment to see your doctor or nurse at the surgery

Noticeboard

MACMILLAN CANCER SUPPORT - Cake Tastes Better at Bottreaux Surgery

Friday, 25th September 2015. The Waiting Room from 9am.

NEW DISPENSARY OPENING TIMES

THE DISPENSARY AT BOSCASTLE SURGERY WILL NOW BE CLOSED ON TUESDAYS AND THURSDAYS 1-3PM.

CHEMISTS ROTA CAN NOW BE FOUND ON OUR DISPENSARY PAGE.

MOBILE PHONE NUMBERS

Could you please advise us of your up to date mobile number

Appointments

Wherever possible we aim to offer you an appointment with a GP within 2 working days. You may have to wait a little longer if you wish to see a GP of your choice.

You may also book an appointment more than 2 days in advance. We currently have appointments available up to 3 months in advance.

You can now book your Doctors appointments on line if you have registered your email address with the surgery.

If you are unable to attend an appointment with one of the doctors or nurses, please telephone us to let us know. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

EMAIL CONSENT FORMS

Please note that patients need an individual email address in order to register for The Waiting Room our new online prescription ordering service.

PLEASE SEE UNDER "CARE DATA" REGARDING SHARING OF PATIENT INFORMATION.

The results of our PPG survey for 2013/14 are now on the website, just click on Patient Group.

FLU CLINICS NOW RUNNING - BOSCASTLE ON 5th & 16th OCTOBER (afternoons)

TINTAGEL - 22nd & 28th SEPTEMBER (afternoons)

Appointments

Home Visits

Access the online appointment system

YOU CAN ALSO BOOK APPOINTMENTS ON LINE

YOU CAN REQUEST A LONGER APPOINTMENT IF YOU FEEL YOU NEED MORE TIME, ALSO FOR CONVENIENCE YOU CAN REQUEST A PHONE CALL FROM THE DOCTOR

IF YOU CANNOT KEEP YOUR APPOINTMENT, PLEASE LET US KNOW SO THE APPOINTMENT CAN BE GIVEN TO SOMEONE ELSE.

Consulting Times

BOSCASTLE

diary Surgery times (by appointment only) are:

Monday-Friday:-
8.30am to 10.30am & 3.50pm to 5.30pm
Extended Hours:-
Tuesdays 6.30pm-8.45pm

TINTAGEL

Surgery times (by appointment only) are:

Monday, Tuesday & Thursday:-
8.30am to 10.30am & 3.50pm to 5.30pm

Wednesday & Friday:-
8.30am to 10.30am

Making an Appointment

Appointments can be made in person or by telephoning:-

01840 250209 (Boscastle) or
01840 770214 (Tintagel).

The appointments telephone line is open from 8.30am.

Wherever possible, you be offered an appointment with a GP within 48hrs or a Health Care Professional within 24hrs.

We will ask you about the nature of the problem to ensure you are booked with the appropriate person for the appropriate length of time
We will ask you who you would like to see - we may offer another doctor if your choice is unavailable.
We may offer an appointment with another Healthcare Professional

If you would like to speak to a Doctor or Nurse, then the phone lines are open from 8.30am and the receptionist will arrange a time when the Doctor or Nurse can phone you back.