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Noticeboard

MACMILLAN CANCER SUPPORT - Cake Tastes Better at Bottreaux Surgery 

Friday, 25th September 2015.  The Waiting Room from 9am.

NEW DISPENSARY OPENING TIMES

THE DISPENSARY AT BOSCASTLE SURGERY WILL NOW BE CLOSED ON TUESDAYS AND THURSDAYS 1-3PM.

CHEMISTS ROTA CAN NOW BE FOUND ON OUR DISPENSARY PAGE.

MOBILE PHONE NUMBERS

Could you please advise us of your up to date mobile number

Appointments

Wherever possible we aim to offer you an appointment with  a GP within 2 working days. You may have to wait a little longer if you wish to see a GP of your choice.

You may also book an appointment more than 2 days in advance. We currently have appointments available up to 3 months in advance.

You can now book your Doctors appointments on line if you have registered your email address with the surgery.

If you are unable to attend an appointment with one of the doctors or nurses, please telephone us to let us know. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

EMAIL CONSENT FORMS

Please note that patients need an individual email address in order to register for The Waiting Room our new online prescription ordering service.

 

 PLEASE SEE UNDER "CARE DATA" REGARDING SHARING OF PATIENT INFORMATION.

 

The results of our PPG survey for 2013/14 are now on the website, just click on Patient Group.

FLU CLINICS NOW RUNNING - BOSCASTLE ON 5th & 16th OCTOBER (afternoons)

TINTAGEL - 22nd & 28th SEPTEMBER (afternoons)

 

 

 

 

 

How You Can Help Us

Ways in which you can help us:-

  • Being a patient means that you have responsibilities too.
  • We expect you to treat the doctors and practice staff with courtesy and respect.
  • Examination and treatment facilities are better at the surgery, and the less time a doctor spends travelling the more time is available for patients. Please do not ask for a home visit unless absolutely necessary for medical reasons. If we feel a home visit is not appropriate, we will advise you to come to the surgery.
  • Please do not disturb the doctor outside normal surgery hours for routine or trivial matters.
  • Please remember that the doctor of your choice will not always be available, as doctors may have other responsibilities in addition to doing surgery consultations.
  • Please be punctual: arriving late causes delay for other patients. If we are running late, please remember that next time it could be you who needs extra time or your home visit which is causing the delay.
  • Please remember that it takes time to arrange for you to see your records, and you may be charged a sum to cover our costs.
  • Please tell us promptly if you no longer need or cannot keep your appointment, so that it can be offered to another patient and not wasted.
  • Please tell us immediately if you change your name, address, telephone number etc.
  • You should not expect a prescription every time you visit the doctor. Please take your medicines as directed by the doctor, and if you choose to stop taking them, it is sensible to let the doctor know.
  • Your have the right to move to another practice at any time without giving a reason. However, we hope that you will give us the opportunity to discuss any difficulties at an early stage.


 
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